Return Policy

At HomePlusCrockery.com, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a 15-day return and exchange policy.

Eligibility for Returns and Exchanges:

• Items must be returned within 15 days of receipt.
• Products must be in their original condition and packaging.
• For breakage or defects, please contact us within 15 days of delivery.

Return Process:

1. Contact our customer service to initiate a return or exchange.
2. Provide your order number and details of the item(s) being returned.
3. Pack the item securely and include all original packaging materials.
4. Ship the item to the address provided by our customer service team.

Refunds and Exchanges:

• Once we receive your return, we will process your refund or exchange within 15 business days.
• Refunds will be issued to the original payment method. Shipping costs are non-refundable.

If you received a broken item, please include photos with your return request for faster processing.

Thank you for shopping with us!